Support
How can we help?
Email support@restoredrevenue.com and we'll get back to you as soon as we can. Answers to common questions are below.
How do I cancel my subscription or free trial?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose Comic Book Value Scanner and tap Cancel Subscription. Cancel at least 24 hours before the trial or period ends to avoid being charged.
How do I restore my purchase on a new phone?
Open the app, go to the subscription screen and tap Restore. Make sure you're signed in with the same Apple ID you used to subscribe.
Can I get a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID and choose the purchase.
The scan picked the wrong comic. What should I do?
Retake the photo with the whole front cover in frame, in soft even light, without glare over the title or issue number. One comic per photo works best. Results the app is unsure about are marked, so you know when to double-check.
Why don't I see a price?
Some issues, especially rare or obscure ones, don't have enough current listings to show a price. Tap through to recently sold copies to compare by hand.
Is there a daily scan limit?
Yes, there's a generous daily limit to keep the service fair and fast for everyone. A scan that fails doesn't count toward it.
Where is my collection stored?
On your iPhone only. Deleting the app deletes your saved comics.